Reviews From Our Customers

Posted by: James T June 17, 2013

My purchase experience at Tom Scott Motors was excellent! Everyone on was friendly and professional. No games and no pressure. I was able to negotiate a fair purchase price and also received a fair price for my trade-in. I will (already have) recommend them to friends. We love the new 4runner!
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Posted by: Alan S June 16, 2013

I always receive excellent service at Tom Scott Motors. I brought the car in for a recall notice with the power window switch and they were thorough and professional.
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Posted by: Lori V June 15, 2013

I was very pleased with the service, only thing I would have liked is my car done, was that it was vacumed better. I know this a free service, but I am sure other clients would appreciate a little more. Thank You, Lori Volz
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Posted by: Larry G June 15, 2013

Excellent
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Posted by: Fred B June 13, 2013

Always get good service at Tom Scott
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Posted by: Ronald E June 13, 2013

Thank you Tom Scott Toyota
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Posted by: Wanda S June 12, 2013

I've always had good service at Tom Scott. Service personnel are always friendly and direct when explaining what my car may need. I always have the option to refuse a particular service. One complaint that I have is that my discount coupon for service always arrives in the mail just days after I have had my car serviced. That is highly suspect. Tom Scott Service Department did honor my coupon but only after I registered a complaint. It was as if I were required to "whine and beg. These coupons should either be issued without an expiration date or honored upon presentation regardless of expiration. I know of businesses who accept them no matter the date and they maintain a bustling business as a result. People flock to these stores. In addition. I make my service appointment online in order to receive the $5.00 that discount. I was denied this discount on this date. I regret not "begging and whining" once again. Just give what is promised. I like the convenience of setting up my appointment online. Keeping one's car in top condition is very important and a costly part of one's budget. As a very frugal senior, I appreciate every opportunity to save. One additional point is about my battery which I had replaced in 2010 I believe. It was shown on the service report to be "half down." I was surprised that it even came up at all. My original battery had gone 8-10 years and was still going. Wow! I was impressed with the quality. I don't recall that I was even asked about different grades of batteries. I should have asked more questions at the time but, again, I trusted what I was told and I expected the same quality as my original battery. If Tom Scott expects me to continue to come there for service and to look to them in the future when anticipating a new car purchase, then these little things might become very important considerations. Respectfully submitted. Wanda Stewart
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Posted by: Jackson C June 10, 2013

everything was done quickly and staff was very nice to work with. I like the $10 coupon with 6 month advance oil change schedule. But really, remember and hold on to a coupon for 6 months, could you not automatically discount if appointment done on that vehicle? thanks
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Posted by: Arnold K June 08, 2013

The service was great as usual. Very accomadating with a loaner car Took one of the used car lot to let me use. Amazing!!!
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Posted by: Michael R June 07, 2013

Service is always outstanding! I've been going to Tom Scott for 10 years now and have never been disapointed!
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